Microsoft Surface Laptop scores zero for reparability

Fernando Stephens
June 19, 2017

Both the Surface Pro and Surface laptop have now gone under the knife in iFixit's obligatory tech teardown. As iFixit recently discovered, if something inside the portable PC goes bang, you'll nearly certainly have to get a complete new one. The reasons for such low scores, as it turned out, a lot, and the first of them is the lack of a full SSD, which was replaced by a soldered on the system Board drive, so replace it in case of failure or upgrade would be impossible.

The teardown was carried out by the stalwarts at iFixit who have dismantled numerous Surface devices in the past, and awarded all of them poor repairability scores.

The Surface Laptop is not a laptop. This does make business sense to us because why would Microsoft tout a Surface Laptop with more storage, a bigger CPU and more RAM if users could just swap these components out. However, with this experience, there is the disadvantage of having a laptop that is almost impossible to fix or repair. iFixit said, "The Surface Laptop is not a laptop".

In conclusion, it said that it is "a glue-filled monstrosity". "There is nothing about it that is upgradable or long-lasting, and it literally can't be opened without destroying it".

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Another finding was that the headphone jack, while modular, could only be accessed by removing the heatsink, fan, display, and motherboard.

This means that the Microsoft Surface Pro 5 is pretty hard to fix, you can find out more details over at iFixit at the link below.

The battery is hard and unsafe to replace, giving the device a limited lifespan.

Other reports by BadHub

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